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FAQ

I have applied for a job in Marriott Hotels and I filled a visa application form which they verified correctly. Now they are asking for my visa approval letter and my Canada entrance tourist clearance certificate. How can I obtain these documents?
Oh no, not another one of the Marriot hotel scammers.Marriott's Statement on Recruiting Scam - Marriott News CenterYou are being taken, Marriot hotels DO NOT, NEVER HAVE and NEVER WILL hire unseen people from outside Canada.Can you see an employer that asks their future employee to have a TOURIST VISA?A tourist visa is STRICTLY for visiting for a short time and then to LEAVE again.I feel sooo sorry for you, you have probably already paid out a lot of money at this point.Consider them LOST and move on to something else that does not involve illegal and impossible attempts to come to Canada.Which Marriot were you to go to?If you still believe that there is a job offer for you, just call Marriot head office and ask about your status with the company.Marriott Hotels Of Canada Ltd2425 Matheson Blvd E Suite 100Mississauga, ON L4W 5K4, Canada Phone: +1 905-366-5200Ask for the office of the President & Board Member, Mr, Ron Harrison.He may not help you directly, but I am sure that someone in his office can put you straight.Here is how to find a job at a Marriott hotel in YOUR countryMarriott International Careers | Find Job & Career Opportunities
What’s your most disgusting experience as a customer that made you never want to be a customer of that business ever again?
A friend and I were meeting for lunch at a Fresh Choice near where I was employed. I usually take a late lunch as to avoid crowds and thus enjoy my lunch to a greater extent. Kathy met me at the agreed upon time at the front door and we proceeded to enter.The restaurant is almost vacant and there is not a person in line. Just the way I like it. No waiting, get your food, pay and it optimizes time with my friend.“Fresh Choice” was a salad bar that offered soups and breads and desserts.As I began to consume my salad I noticed something in it. I proceeded to extricate from my salad a very impressive shard of plastic. It was approximately three inches and length and very sharp at one end. All I could think about was what could have possibly had occurred if I had not noticed it.I proceeded to the cashier. I approached the young lady that had rung us up and was the only one in sight. I presented the shard to her and explained I had found this in my salad and perhaps they should check the lettuce to see if there could possibly be more. Someone could get seriously injured. That is ALL I said. Nothing more. Just thinking about protecting others that might not be as observant as I am.I go back to my table and continue to eat and converse with my friend. Perhaps five minutes later a woman appears at our table and starts vehemently accusing me of planting the shard to get a free meal. I sat and listened to her rant since she is the manager of the establishment.After her verbal allegations against me I pointed out flaws in her determination of said accusations and suggested perhaps she should use some critical thing skills.I approached the cashier in a non-nonchalant manner and pointed out to her what I had found and to possibly check for other shards to protect customers.I NEVER asked or demanded a refund.I never ASKED to see the manager about the situation because I was completely calm and just wanted to inform them of what I had found.I asked her what actions I had taken to “get a free meal”? She essentially gave me a blank stare and I knew she was embarrassed for what had just transgressed.She offered me a number of coupons for free meals which I rejected explaining to her that I would not be coming back after being accused of being a con man when all I was attempting to do was be helpful. I advised her to take this interaction as a lesson. Not all people are essentially scum.I never ate there again.
Is it wise to recruit hospitality professionals online?
Yes! :)One of the best ways to stand out from many other hotels or restaurants seeking job candidates is to create a great career site.Here is a great example - check out Marriott's career page:Use your company’s career site to showcase your company’s great working culture, career opportunities, perks and benefits and highlight your company’s mission and vision.You can also utilize social media. According to a study by British catering supplier Nisbets, social media is the second most effective method for recruiting hospitality professionals. Social media is a fast, affordable and very effective method for attracting professionals in the hospitality industry. Make sure you use social media to promote your employer brand in the best possible way.Remember, focus on your candidates and show them what is it like to work at your company.Here is how Marriott does on Instagram:Also, make sure that applying for your open job positions is easy and fast. Don’t make candidates jump through hoops! If they have to fill out long forms or your career site isn’t mobile friendly, you risk losing great candidates.
What time do I have to check out of a Marriott Hotel?
when I when I work for Marriott, the standard was 12 pm. That did very a little from hotel to hotel, so you should always ask at check-in. Also, if you do want a later checkout you should ask for that at check in as well.Marriott Rewards members do get late check-out depending on what tier they are, but you still have to ask at check-in in order for the desk to know that you are going to use you're late check-out privileges. Play check out times can go as late as 4 p.m. for platinum members, however please do not request that late of a check out unless you are going to be using the room for that long. If you request a 4 p.m. check out, you are basically making the housekeeper cleaning your room stay until 5 or 5:30 in order to get the room flipped for the day. Or, you are forcing the hotel to put your room out of order for the night because all the housekeepers have already gone home.
When will Marriott hotels come to Helsinki?
It’s been a while since this question was asked, but Marriott has come to Helsinki. In 2022 we bought the Starwood hotel company, which includes one Helsinki hotel in its portfolio: the Klaus K Hotel.
How do I get elite status at Marriott Hotels?
There’re several ways to achieve status.The “standard” way would be to stay at Marriott hotels. (any brand they operate like Marriott, Courtyard, Residence Inn, Springhill Suites, ….). Silver is the lowest elite level which is granted after 10 nights. All the benefits and the requirements of the various elite levels can be found here.Note that if you would create a Marriott Rewards profile and add your birthday you will get 1 night for free on your birthday (they’ve been doing this for the past years) so you would actually only need to stay 9 days to reach Silver.Alternative ways to reach elite status with Marriott :The Chase Marriott Rewards Credit Card will grant you Silver status just for getting the card.Through SPG : Since Marriott acquired Starwood they’ve made it possible to link your SPG account with your Marriott account. You can transfer points in between both programs and status in one program will be matched in the other program. If you have status in SPG and you link your accounts you will get the same status in Marriott. If it’s easier for you to stay in SPG hotels (Sheraton, Westin, …) you can achieve your Marriott Status this way. Gold status with Marriott requires 50 nighs, SPG Gold status only 25 nights or 10 stays. (1 stay is any number of consecutive nights in a hotel). So it might be easier to achieve Gold status with Marriott by staying in SPG hotels. More details about requirements and benefits with SPG here.With United Airlines (Rewardsplus) : It may be a long shot but to be complete I will mention it anyway. If you’re a member of United MileagePlus and you have Premier Gold status in this program you’re entitled to Marriott Rewards Gold status.Lastly Marriott offers the road to Gold and road to Platinum fasttrack. If you currently have Gold or Platinum status in any other hotel program you can call Marriott and ask if they would subscribe you in one of these ‘challenges’. When subscribed in the gold challenge you have to do 6 stays (not nights!) in 3 months, when subscribed in the platinum challenge you have to do 9 stays (not nights!) in 3 months to achieve the status. These fasttrack offers are things you can’t repeat over and over again. Use them wisely and don’t think they’re for granted. The customer agent can refuse to subscribe you if you have done too much challenges or do not fulfill the (not published) requirements.In August 2022 the SPG and Marriott programs will merge. These are the requirements and benefits of the new program. Some of the aspects of the new program are still unclear but they will off course have an impact of what I’ve written above. This is what I can say about the new program:10 nights will still be the requirement for Silver StatusAs Marriott & SPG programs will be merged you will no longer be able to link your SPG and Marriott account. So point 2 I mentioned above will no longer be applicable.It seems that Rewardsplus will continue to exist albeit it might be tweaked a bit.Probably the Chase Credit Card will continue to exist as wellAs the challenges are pretty much an undocumented benefit Marriott can change them anytime. It will remain to be seen if the requirements change once the programs have been combined.
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